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And he let me know when he was on his way. He was good. The second one, meanwhile, would never tell me when he was coming. The company would tell me he’d be there at a certain time and he’d come two hours late. I did let that technician know that I wasn’t happy with him not coming on time. In the end, I wanted my freezer not to freeze everything inside.

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On 7/19/18, I was informed I would have a call back with a resolution within 24 hours.

Their pricing is on par with other similar home appliance warranty companies.

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However, some complaints about refusing to cover some claims has brought down their overall score in both our review and the BBB.

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